Each recovery specialist assigned to handle your claims has been trained and certified in commercial debt recovery. He or she is well-versed in mediation tactics, dispute resolution skills, verification techniques, and utilization of the laws within the debtor’s state to leverage your position as effectively as possible.
All debtor conversations are recorded and stored for review and training purposes. Training sessions and Saturday and evening shifts are normal scheduled events at RMI. Our recovery specialists are well compensated and are given the opportunity to exchange ideas freely throughout the day regarding particular strategies and tactics.